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Evidence

Product testing

For testing, the first reply names the standard edition and the accreditation the laboratory must hold for its report to be accepted.

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How it works

Five steps from an inquiry to a registered certificate

  1. You send the request

    Product name, HS code and technical data, enough for us to scope the route.

    Your part
  2. We confirm the route

    A specialist confirms the regulations that apply and the document type your product needs.

    Our part
  3. Documents and contract

    You send the supporting documents; we sign a contract with fixed scope and timeline.

    Both sides
  4. Testing and inspection

    Laboratory testing, factory inspection and customs clearance, coordinated by us.

    Our part
  5. You receive the certificate

    Issued, registered, and delivered. We close the project.

    Your part
  • One named specialist One person owns your file from the first email to the registered certificate.
  • Route fixed before testing Scheme, standard and laboratory are settled before a sample is tested, which is where most re-testing starts.
  • Registered documents Certificates and declarations issued by accredited bodies and entered in the official register, where customs can look them up.
  • Measured by the document The engagement ends when the certificate is issued and registered, whatever the hours took.
The short answer

Accreditation scope decides whether a report counts

Whether a test report is usable has nothing to do with how good the testing was. Certification runs on laboratory evidence, and whether a report is usable is decided by two things that have nothing to do with how good the testing was: whether the laboratory is accredited for that specific standard, and whether the destination recognises that accreditation. Accreditation is granted per standard and per laboratory, never generally, so a laboratory accredited for one product standard is not automatically accepted for the next one. We specify the test plan, place the work with laboratories the destination accepts, and where a product is going to several markets we specify one campaign that supports all of them rather than one per market.

  • Accredited for that standard Accreditation is granted per standard and per laboratory, never generally. A laboratory accredited for one product standard is not automatically accepted for the next one.
  • Recognised by the destination The destination also has to recognise that accreditation, or the report cannot be used there.
  • Plan and laboratory We specify the test plan and place the work with laboratories the destination accepts.
  • One campaign, several markets Where a product is going to several markets, we specify one campaign that supports all of them, not one per market.
  • Scope per standard

    Accreditation is granted per standard and per laboratory. A laboratory accredited to ISO/IEC 17025 for one product standard is not automatically accepted for the next one.

    Check the scope for your exact standard before the samples ship.

  • Destination recognition

    The destination must also recognise the accreditation. The Eurasian Economic Union requires a laboratory in its unified register, and a sound ISO/IEC 17025 report from outside it is unusable for an EAC document.

    A clean report the certification body refuses means shipping the samples again.

  • One campaign, several markets

    Markets that reference the same standards can share one campaign if the test plan names every destination. An IECEE CB report travels to member schemes only when the testing was commissioned as a CB project.

    A market added later can need new samples and a new slot at near full price.

Already started elsewhere

Were your test reports refused after testing with another provider?

Testing stops in a handful of known places. The work went to a laboratory that was competent but not accredited for the standard in question, or accredited by a body the destination does not recognise, and the certification body refused a clean report. For an EAC document, the laboratory sat outside the Union's unified register. Or the samples were hand-built pre-production units that differ from what will ship, which is a finding in itself.

Reports you already hold go through the same two questions as any other: is the laboratory accredited for that exact standard, and does the destination recognise the accrediting body. Existing reports sometimes cover more than expected. One that fails either question stays unusable however sound the testing was. Portability under the IECEE CB scheme exists only where the testing was commissioned as a CB project from the first booking.

What we handle

  • Test plan
  • Accredited laboratory selection
  • Booking and sample handling
  • Report review against the scheme

What to send us

Everything here is something to find before the project starts. The first reply says which of it can go into the file as it is.

  • Existing test reports, with each laboratory’s accreditation scope for the standard tested
  • The certification body’s refusal or comments on the reports, in its own words
  • The bill of materials and schematics
  • Production-representative samples, and whether earlier samples were production units or hand-built
  • Every destination market you intend to sell in, including ones added later

We’ll call you back within an hour.

We will call you back

We respect your time and your privacy. Your details are used to answer this inquiry and nothing else.

  • 2010 Year of foundation
  • 1300+ Certification projects
  • 40+ Countries served
  • 15+ Types of certificates

A report is only worth the accreditation behind it

The most expensive avoidable cost in certification is re-testing, and it is almost always caused by the same thing: work placed with a laboratory that was competent but not accredited for the standard in question, or accredited by a body the destination does not recognise. The report comes back clean, the certification body refuses it, and the samples ship again.

The recognition question is separate from the accreditation question and has to be asked second. ISO/IEC 17025 accreditation by a recognised national body is the baseline, but several schemes maintain their own lists on top of it — the Eurasian Economic Union requires a laboratory entered in its unified register, and a report from an ISO/IEC 17025 laboratory outside that register is not usable for an EAC document however sound it is.

Where a scheme operates a recognition arrangement, using it is the cheapest route available. The IECEE CB scheme is the clearest example: a CB test certificate and report commissioned once are accepted, subject to national differences, by the member schemes rather than being repeated in each. That only works for a manufacturer who commissioned the testing as a CB project in the first place, which is a decision taken before the first booking.

Test once for several markets, or pay per market

Markets that reference the same underlying standards can frequently be served by one campaign. The saving is real and it is entirely a function of planning: the test plan has to name every intended destination, so the clauses each of them cares about are covered in one pass and the report is written in a form they all accept.

Where that planning has not happened, the second market is not half price. The reports exist, they were scoped for one destination, and what is missing is precisely the delta the second destination requires — which usually means new samples, a new booking and a new queue.

The queue is the other thing worth planning around. For most product families the elapsed time in this stage is not the test, it is the wait for a slot, and slots are booked weeks out. Sample availability is the reciprocal problem: certification samples have to be production-representative, and a hand-built pre-production unit that differs from what will ship is a finding rather than a shortcut.

What is priced, and what surprises people

Testing is priced per standard and per sample rather than per product, which is why a small range can cost more than a single complex device. Textiles are the case that catches buyers out most often: testing is priced per material and per colourway rather than per garment, so a six-colour range is six times the work on the parts of the standard that depend on dye.

Destructive testing is the other line item people underestimate. Several safety standards consume the sample, and a product tested to a full suite may need several units. Where samples are expensive, the test plan can often be sequenced so the destructive work happens last, after the cheaper tests have had a chance to fail.

What decides whether a report will be accepted

QuestionBaselineWhat actually decides it
Is the laboratory accredited?ISO/IEC 17025 by a recognised national bodyAccreditation is per standard — check the scope, not the certificate
Does the destination accept it?Recognition of the accrediting bodySome schemes keep their own list; the EAEU requires its unified register
Can the work be reused?A report is a reportOnly a scheme recognition arrangement such as IECEE CB makes it portable
How many samples?One per testDestructive tests consume units; a full suite can need several
How is it priced?Per productPer standard and per sample; textiles per material and colourway
How long?The test durationThe queue for a slot, which is booked weeks ahead

The left-hand column is what a first estimate assumes and the right-hand column is what the invoice reflects. Every row in it is knowable before the first booking.

Frequently asked questions

Can we use our own laboratory, or our supplier’s report?

Only where that laboratory holds accreditation for the specific standard and the destination recognises the accrediting body. Both halves matter, and the second one catches people: a report from an ISO/IEC 17025 laboratory is still unusable for an EAC document if the laboratory is not in the Eurasian Economic Union unified register. Send any existing reports at the start — reviewing them costs nothing and they sometimes cover more than expected.

How many samples will you need?

It depends on the standard rather than the product, because several safety tests are destructive and consume the unit. A full suite can need a handful. Where samples are expensive we sequence the plan so the destructive work runs last, after the cheaper tests have had the chance to find a problem that would have made the sample moot.

Why is our textile range quoted so much higher than a single product?

Because textile testing is priced per material and per colourway rather than per garment. The chemical and colourfastness parts of the standard depend on the dye and the substrate, so a six-colour range in two fabrics is twelve combinations on those clauses. Consolidating the range, or the shade card, before testing is the only real lever, and it has to happen before the plan is written.

Can one test campaign cover several markets?

Frequently, and it is the largest saving available in this stage — but only where the plan named every destination at the outset. Adding a market afterwards means testing exactly the clauses the first campaign did not need, which usually means new samples and a new slot at close to full price.

How long does testing take?

For most product families the test itself is days and the elapsed time is weeks, because the constraint is the laboratory queue rather than the work. Slots are booked ahead, which is an argument for settling the test plan early even when the samples are not ready — the booking and the samples can be arranged in parallel.

Keep reading

On testing, samples and laboratories

Tell us what you are exporting

Send the product name, HS code and technical data. You get back the applicable route, the document list and a timeline, before any commitment.