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The artwork

Product labelling compliance and marking review

For labelling, the first reply lists what must appear on the label for each market and in which language.

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We respect your time and your privacy. Your details are used to answer this inquiry and nothing else.

How it works

Five steps from an inquiry to a registered certificate

  1. You send the request

    Product name, HS code and technical data, enough for us to scope the route.

    Your part
  2. We confirm the route

    A specialist confirms the regulations that apply and the document type your product needs.

    Our part
  3. Documents and contract

    You send the supporting documents; we sign a contract with fixed scope and timeline.

    Both sides
  4. Testing and inspection

    Laboratory testing, factory inspection and customs clearance, coordinated by us.

    Our part
  5. You receive the certificate

    Issued, registered, and delivered. We close the project.

    Your part
  • One named specialist One person owns your file from the first email to the registered certificate.
  • Route fixed before testing Scheme, standard and laboratory are settled before a sample is tested, which is where most re-testing starts.
  • Registered documents Certificates and declarations issued by accredited bodies and entered in the official register, where customs can look them up.
  • Measured by the document The engagement ends when the certificate is issued and registered, whatever the hours took.
The short answer

A valid certificate still needs the right label

The conformity marking and the label are part of the conformity assessment. Each market sets what has to appear, in what language, in what minimum size, and how close to other information, and a product with a valid certificate and a non-compliant label is detained at the border in exactly the same way as one with no certificate at all. A product labelling compliance review checks the artwork against the destination’s requirements before the print run, which is the last point at which a change is cheap.

  • Each market sets the rules What has to appear, in what language, in what minimum size, and how close to other information.
  • Wrong label, same detention A product with a valid certificate and a non-compliant label is detained at the border in exactly the same way as one with no certificate at all.
  • Artwork against the destination A product labelling compliance review checks the artwork against the destination’s requirements.
  • Before the print run The review happens before printing, the last point at which a change is cheap.
  • The marking's own rules

    CE and EAC markings have defined proportions, a minimum height and rules about what may sit near them. The notified body number appears only where a notified body was involved.

    Customs compares the printed carton with the documents, and that check stops shipments.

  • Language and surface

    Mandatory information goes in an official language of each market: every member state of sale in the EU, Russian for the EAEU, Arabic with English for most Gulf consumer categories.

    On small products, plan a fold-out label or permitted insert with the packaging engineer.

  • Category labels on top

    Food, cosmetics, textiles and electrical goods carry their own labelling regimes: allergens and date marking, INCI ingredient lists, fibre composition and care symbols, energy labels with database registration.

    A different authority frequently enforces these, so review the whole artwork.

Already started elsewhere

Goods held at the border over a label despite a valid certificate?

Labels fail at the second check, where an official at the border compares the carton with the documents. The grounds repeat: importer details missing, a marking in the wrong proportions, mandatory text absent in the local language, or a wrong or unregistered energy label beside a correct conformity marking. Earlier in the project, a small product runs out of surface three weeks before shipping, or a translated warning says less than the risk assessment it came from.

Artwork that has not gone to print is still a file change. Stock already shipped is harder: re-labelling under customs supervision in a bonded warehouse, where the destination allows it, and a return where it does not. The label's content comes from documents you already hold. The risk assessment supplies the warnings, the test reports supply the ratings, and the certificate supplies any number that has to appear, so a new review starts from those.

What we handle

  • Requirement list per market
  • Artwork review against it
  • Marked-up corrections
  • Re-check before print

What to send us

Everything here is something to find before the project starts. The first reply says which of it can go into the file as it is.

  • Current artwork and dielines for each market of sale
  • Product ratings and the risk assessment warnings the label draws on
  • Certificate or declaration details, including any number printed on the label
  • The customs or border authority’s stated reason for holding the goods

We’ll call you back within an hour.

We will call you back

We respect your time and your privacy. Your details are used to answer this inquiry and nothing else.

  • 2010 Year of foundation
  • 1300+ Certification projects
  • 40+ Countries served
  • 15+ Types of certificates

Why this is a certification question and not a design one

The conformity marking is a legal declaration. Affixing CE marking is the manufacturer stating that the product meets every applicable requirement; affixing EAC marking is the same statement about the union’s technical regulations. Both have defined proportions, a minimum height, and rules about what may appear near them. Where a notified body was involved, its identification number accompanies the marking, and where it was not, the number must not appear.

The information carried alongside the marking is prescribed rather than chosen. Manufacturer name and address, and — for imports — the importer’s or representative’s details. Model and batch identification sufficient for traceability. Ratings and technical parameters. Warnings drawn from the risk assessment. Where a scheme requires a certificate number on the product or its packaging, that too.

The trap is that all of this is verified twice. Once by the certification body as part of the file, and again at the border by an official comparing what is printed on a carton with what a document says. The second check is the one that stops shipments, and it is the one no one rehearses.

Language is the requirement that is under-costed

Most markets require the mandatory information in an official language of the destination, and several require it in more than one. The European Union works per member state, so a product sold across the Union carries a lot of text. The Eurasian Economic Union requires Russian, with additional member-state languages where national law asks for them. The Gulf markets require Arabic alongside English for most consumer categories.

This is a physical constraint before it is a translation cost. Small products run out of surface, and the answer is a designed one — a fold-out label, a multilingual insert where the regulation permits, or a rationalised layout — which is a decision for the packaging engineer and not for a compliance reviewer three weeks before shipping.

The second language trap is fidelity. Warnings and residual-risk statements are evidence, and a translation that reads better while saying less contradicts the risk assessment it came from. Marketing translation and compliance translation are different jobs and should not be the same purchase order.

The category rules on top of the general ones

Beyond the conformity marking, most product categories carry their own labelling regime. Food carries nutrition declarations, allergen emphasis, date marking and origin. Cosmetics carry the ingredient list in INCI, the period-after-opening symbol, batch and the responsible person’s address. Textiles carry fibre composition and care symbols. Electrical goods carry energy labelling in several markets, with its own artwork rules and its own database registration.

These regimes are separate from the conformity assessment and are enforced separately, frequently by a different authority. A product can hold a valid certificate, carry a correct conformity marking, and still be non-compliant on the category label — which is why the review looks at the whole artwork rather than at the marking alone.

When to do it

Before the print run, and before the tooling where the marking is moulded or etched rather than printed. A label revision caught at artwork stage is a file change. The same revision caught after a container has shipped is re-labelling under customs supervision at a bonded warehouse, if the destination allows it at all — and several do not, which makes the alternative a return.

The natural point is alongside the technical file review, because the two draw on the same source: the risk assessment supplies the warnings, the test reports supply the ratings, and the certificate supplies whatever number has to appear.

What the label has to carry, by market

MarketMarkingLanguageAlongside it
European UnionCE, with the notified body number where one was involvedOfficial language of each member state of saleManufacturer and importer details, model, batch, ratings, warnings
United KingdomUKCA, or CE where still accepted for the categoryEnglishManufacturer and UK responsible person details
Eurasian Economic UnionEACRussian, plus member-state languages where requiredApplicant details, single mark of circulation, certificate or declaration reference
Gulf statesG-Mark where the scope appliesArabic with English for most consumer categoriesImporter details, country of origin, production and expiry dates
BrazilINMETRO identification where the category is regulatedPortugueseCertification body identification, model, ratings
Saudi ArabiaPer the applicable technical regulationArabic with EnglishImporter details, origin, and the SABER references where required

Category labelling sits on top of every row: food, cosmetics, textiles and energy-using products each carry their own regime, enforced separately and often by a different authority from the one that issued the certificate.

Frequently asked questions

Our certificate is valid. Can a label really stop a shipment?

Yes, and it is one of the most common reasons a consignment with correct paperwork is detained. The border check is a comparison between what is printed on the goods and what the documents say, performed by someone who has the carton in front of them. Missing importer details, a marking of the wrong proportions, or mandatory text absent in the local language are all grounds to hold the goods regardless of the certificate behind them.

When is the right time to review artwork?

Before the print run, and before tooling where the marking is moulded or etched. At artwork stage a correction is a file change. After shipping it is re-labelling under customs supervision in a bonded warehouse where the destination permits that at all — and where it does not, the alternative is a return. The natural point is alongside the technical file review, because both draw on the same sources.

How much of the label has to be translated?

The mandatory information, into an official language of each market of sale — which for a pan-European product means a lot of text and is a packaging-design constraint before it is a translation cost. Treat warnings and residual-risk statements as evidence rather than copy: a translation that reads better while saying less contradicts the risk assessment it was drawn from, and that contradiction is a worse finding than a clumsy sentence.

Can we put CE and EAC on the same label?

Yes, and most exporters do. Each marking has its own proportion and minimum-size rules and neither may be obscured or crowded by the other or by anything that could be confused with it. What cannot be shared is the supporting information: the EU importer’s details and the EAEU applicant’s details are different requirements and both have to appear.

Does the energy label count as part of this?

It is a separate regime with its own artwork rules and, in the European Union, its own product database registration — but it is checked in the same place by the same people, so it belongs in the same review. A correct conformity marking beside a wrong or unregistered energy label is still a detained shipment.

Keep reading

On labels, markings and what customs reads

Tell us what you are exporting

Send the product name, HS code and technical data. You get back the applicable route, the document list and a timeline, before any commitment.